No matter what type of organization you run, this new age of always-on Internet connections and constant use of mobile devices presents some unique challenges when it comes to connecting with customers, patrons, and donors. Customer relationship management (CRM) software … Read more
Dynamics CRM 2011 has the ability to effectively manage far more data than just account and contact information as the name might imply. With some basic customization, it can handle data of just about any type, this concept has become … Read more
Non-profits Can Stretch IT Resources with BYOD
The bring-your-own-device or BYOD movement has already caught on in the business world. Employees in many large organizations have the freedom to access their iPads, iPhones, and Android gadgets on the corporate intranet. BYOD, of course, makes even more sense … Read more
Empower Constituents with Dynamics CRM’s Customer Portal Solution
In the non-profit world, heavy donor involvement and volunteerism is just part of the way these organizations operate. Announced last March by Microsoft, the Customer Portal solution lets non-profits engage more deeply with their constituents by providing them with web … Read more
Non-Profit Fundraising with Microsoft Dynamics CRM
Unlike their for-profit neighbors, organizations dependent on donors are very much driven by sudden and unexpected needs. Microsoft Dynamics CRM 2011 is also an effective non-profit fundraising software tool. By using Microsoft CRM’s special functions for campaigns, publicly funded organizations … Read more
Microsoft Convergence 2012: What’s New for Your Not-for-Profit’s Dynamics Solution?
At Microsoft Convergence 2012 there were many new features that will soon become available for all of your nonprofit management solutions. There were many sessions available from “What’s new in Management Reporter” to Microsoft Dynamics SL enhancements and of … Read more
Integrate Your Not-for-Profit Software: Connector for Microsoft Dynamics ERP & CRM
Having your business solution systems working together helps your not-for-profit employees share and find data increasing their productivity and in turn increasing donations. Well now there is a way to connect Microsoft Dynamics CRM and your Microsoft Dynamics ERP Solution… Read more
Microsoft Dynamics CRM – Efficient Citizen Relationship Management
The “Customer Relationship” in CRM does not only apply to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen and Business service delivery with simpler processes, less paperwork, … Read more
On July 27, 2011, Techsoup announced that Microsoft has changed their Software Donation Program to make it even easier for 501(c)(3) charitable organizations to obtain Microsoft licensed products through them. This is a huge benefit for Non-Profits that need to … Read more




