Microsoft Dynamics CRM – Efficient Citizen Relationship Management

The “Customer Relationship” in CRM does not only apply to business consumers, it also relates to citizen relationships, which tend to have substantial challenges. There is a need to improve Citizen and Business service delivery with simpler processes, less paperwork, and more efficient interactions. Government agencies also face challenges...

Read More

The Dynamics Connector: CRM to ERP Integration

Integrate to Elevate! The Connector for Microsoft Dynamics is a FREE out-of-the-box data integration tool that brings all facets of your ERP and CRM systems together. For example, you can integrate Microsoft Dynamics GP customers with Microsoft Dynamics CRM contacts – giving you access to up-to-date customer/ contact information in...

Read More
ERP professionals providing insight and advice for not for profit organizations.